:root{font-family:system-ui,-apple-system,Segoe UI,sans-serif;color:#eaf0f7;background:#101922}*{box-sizing:border-box}body{margin:0}button,input,textarea,select{font:inherit}button{cursor:pointer}header{padding:16px 22px;background:#17212b;display:flex;align-items:center;gap:14px;border-bottom:1px solid #314153}header b{color:#ff792f;letter-spacing:1px}main{max-width:1080px;margin:20px auto;padding:0 16px}h1{font-size:1.6rem;margin:0}h2{font-size:1.1rem}.muted{color:#b3c2d1;font-size:.94rem}.grid{display:grid;grid-template-columns:minmax(240px,360px) 1fr;gap:15px}.panel{background:#192531;border:1px solid #354454;border-radius:19px;padding:17px;min-height:220px}.login{max-width:450px;margin:60px auto}.form{display:grid;gap:12px}.form input,.form select,.form textarea,.composer input,.composer textarea{border:1px solid #536272;border-radius:11px;background:#111a23;color:#fff;padding:12px;width:100%;resize:vertical}label{display:grid;gap:6px;font-size:.88rem}button{border:1px solid #526273;background:#263644;color:#fff;border-radius:11px;padding:10px 13px}button.primary{background:#ff792f;color:#271406;border:0;font-weight:750}button:disabled{opacity:.5}.list{display:grid;gap:8px}.ticket{display:block;width:100%;text-align:left}.ticket.on{border-color:#ff792f}.ticket strong,.ticket small{display:block}.ticket small{color:#bdd0df;margin-top:5px;overflow-wrap:anywhere}.thread{display:grid;gap:12px;max-height:58vh;overflow:auto;padding:6px}.bubble{padding:12px;border-radius:15px;border:1px solid #425363;max-width:85%;white-space:pre-wrap;overflow-wrap:anywhere}.bubble.agent{justify-self:start;background:#2d3e4d}.bubble.owner{justify-self:end;background:#4c321f}.bubble small{display:block;color:#b7c3d0;font-size:.72rem;padding-top:6px}.composer{display:grid;gap:8px;margin-top:14px}.toolbar{display:flex;justify-content:space-between;align-items:center;gap:9px;flex-wrap:wrap}.toolbar>*{max-width:100%}#alert{color:#ffbcb5;font-size:.92rem;min-height:20px}.hidden{display:none!important}a{color:#ffb174}@media(max-width:740px){.grid{grid-template-columns:1fr}main{margin:10px auto}.panel{min-height:0}.thread{max-height:45vh}}